Age Verification

Why Does Jokiss Vape Need to Verify Your Age?

In Australia, it is illegal to sell electronic cigarettes or any vapor products that contain or are used to deliver nicotine to individuals under the age of 18. Therefore, anyone placing an order with Jokiss Vape must be over the age of 18. By making a purchase with Jokiss Vape, you agree to allow us to verify your age through a third-party age verification service. This process will take place after your order has been placed successfully. If you’re unable to verify your age, any funds taken will be refunded to you.

How Do We Verify Your Age?

When creating an account or placing an order on Jokiss Vape, we will request your full name, billing address, and date of birth. This information must match your official documents, such as a passport, driver’s license, or Australian Electoral Roll information, as we will use it to confirm your age before processing and delivering any goods.

To securely verify your age, Jokiss Vape uses a third-party service compliant with Australian laws and regulations for age-restricted products. By placing an order, you consent to us sharing the necessary information with this service provider to confirm that you meet the legal age requirements to purchase nicotine-based products.

If your age is successfully verified during checkout, no further action is needed. If verification fails, you may be prompted to complete the process through one of the following methods:

• Mobile Phone Number
• Credit Card Check
• Driver’s License
• Passport
• Electoral Roll Information

Alternatively, you can email a photo of your passport or driver’s license to our customer support at [email protected] for manual verification.

Once your age has been successfully verified, you won’t need to go through this process again for future orders.

For further details on how we handle your personal information, please refer to our [Privacy Policy].